Terms & Conditions

01

Who we are?

MKS is a whole of market independent Mortgage and insurance broker. We provide holistic advice on mortgages and non-investment insurance products, priding ourselves on our reputation for offering a superior service based on honesty, integrity and a clear transparent work ethic that ensures we treat every client fairly and professionally.

We are regulated by the Financial Conduct Authority (FCA) who are the independent watchdog that regulates financial services.

We will confirm to you in writing the basis of our recommendations. We will also provide you with either a Key Facts Illustration (KFI) or a European Standardised Information Sheet (ESIS) or an illustration which is a personalised description of the costs and features of the mortgage or product that we are recommending. You may ask us to provide you with additional KFI’s or ESISs for any mortgage or product for which you are eligible

02

The Products and Services we will Provide you with

Insurance

We will advise and make a recommendation for you after we have discussed your needs in relation to protecting you, your family, your home or your business. We advise on non-investment protection products e.g. term assurance, income protection, critical illness and home insurance from a range of providers.

Mortgages

We provide an unlimited mortgage services. We will search the whole of the market place to find the most appropriate mortgage to suit your particular needs.

03

What we will charge for our service?

Insurance

We will not charge a fee for Insurance.

You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

Mortgages

No fee will be charged. We will be paid by commission from the lender.

04

Who Regulates Us

Matthew Sydenham is an appointed representative of Ingard Financial Limited, which is authorised and regulated by the Financial Conduct Authority (FCA No. 450731). Matthew Sydenham’s FCA number is 1056542.

Our permitted business is recommending and advising on regulated mortgage contracts and regulated non-investment insurance contracts.

You can check this on the Financial Services Register by visiting the FCA’s website below or Call 0800 1116768.

05

What to do if you have a complaint?

Please see our Complaints Procedure

MKS Mortgages and Protection is a trading style of Matthew Sydenham, who is an appointed representative of Ingard Financial Limited, which is authorised and regulated by the Financial Conduct Authority (FCA No. 450731). Matthew Sydenham's FCA number is 1056542. 

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